Terms of Service – Black Portal Merch

Effective Date: [September 1, 2025]

Welcome to Black Portal Merch (blackportalmerch.com). By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Conditions

By using this site, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
You agree not to use our products for unlawful purposes or violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Orders

All products are made-to-order and may have slight variations in design, color, or placement.
We make every effort to display products accurately, but we cannot guarantee exact color or detail due to differences in screen displays.
By placing an order, you agree to provide accurate billing and shipping information. Incorrect information may result in delays or undeliverable orders.

3. Pricing & Payment

All prices are listed in USD unless otherwise noted.
Prices and availability are subject to change without notice.
Payment must be completed at checkout using the available payment methods on our site.

4. Shipping & Delivery

Processing times vary as all items are custom printed. Estimated shipping times are displayed at checkout.
We are not responsible for delays caused by shipping carriers, customs, or factors outside our control.
Once an order has shipped, responsibility for delivery rests with the shipping provider.

5. Refunds & Returns

Due to the made-to-order nature of our products, we only accept returns or issue refunds in cases of damaged, defective, or incorrect items.
Please review our Refund & Return Policy for complete details.

6. Intellectual Property

All content on blackportalmerch.com including designs, text, images, and logos are the property of Black Portal Merch and may not be copied, reproduced, or used without permission.
Products inspired by films, books, or cultural references are designed as fan art and are not officially licensed unless otherwise stated.

7. Limitation of Liability

Black Portal Merch is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
Our products are for personal use only and are not intended for resale without prior approval.

8. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

9. Changes to Terms

We may update or modify these Terms of Service at any time. Changes will take effect immediately upon posting to the site.
Continued use of the website after changes indicates your acceptance of the updated terms.

10. Contact Information

For questions about these Terms of Service, contact us at:
📧 support@blackportalmerch.com